Neurodiversity In Meetings And Events: How To Create More Inclusive Experiences

Meetings and events are designed to bring people together, but they do not always feel inclusive for everyone.

At BCD M&E, we understand that travel and events can bring added challenges for some individuals. Thoughtful design, clear communication, and flexible schedules can all make a meaningful difference, especially to those who are neurodivergent.

Discover practical steps event professionals can take to create more inclusive and supportive experiences.

Challenges faced by neurodivergent travelers

Common friction points include sensory overload, food sensitivities, unclear instructions and having to make quick decisions in unfamiliar environments.

Neurodivergence is highly individual and for some very personal. The best approach is to design programs that are inclusive by default.

Actions which support neurodivergent travelers

Provide clear pre-trip information, allow travelers to select preferences during booking, and reduce the need for last-minute decisions.

Small steps like advance menu choices, airport guidance or flexible schedules can significantly reduce stress.

Best practice

Build flexibility into the standard experience to help travelers feel prepared and in control via:

• Clear, skimmable pre-trip communications – Use simple language (small words and short sentences), headings and bullet points so key information is easy to find and process quickly.
• Optional links to more detailed information – This could be maps, venue layouts, agendas or logistics.
• Packing lists and visual dress-code guides – Think mood boards not terms like ‘business-casual.’
• Advance food selection – Share menus in advance and allow people to pre-select meals. This reduces anxiety around unfamiliar options, supports sensory or dietary needs, and removes the pressure of making last-minute decisions in busy environments.

Actions suppliers may take to support neurodivergent travelers:

• Airlines/airports: clear navigation, quiet or wellness spaces, pre-trip information.
• Hotels: quieter room locations, predictable housekeeping, clearer processes.
• Ground transport: simple instructions, named drivers, consistent communication.
• Events: flexible schedules, quiet spaces, optional comfort items.
• Venues and caterers: menus shared in advance with allergies handled transparently.

Inclusive event design is not a separate initiative, it is a mindset. When meetings and events are designed with clarity and choice in mind, they become more welcoming spaces – not just for neurodivergent individuals, but for everyone attending.

What is neurodiversity? In simple terms it refers to the natural differences in the way our brains work. It is a biological fact that no two brains are the same and in the words of academic Mary Temple Grandin “Different, not less.”

For more information read BCD Travel’s Neurodivergent Travel Guide: Making Business Trips Inclusive.

Looking to create more inclusive meetings and events? Speak to our team about how thoughtful event design can be embedded into your program.