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Employee Incentive Program

Increasing employee satisfaction for National Healthcare Company

Through a successful recognition and reward program for 13,000+ homecare clinicians, employee satisfaction increased over 20%

Success story

The Brief

A national healthcare company wanted to increase employee satisfaction by recognizing and rewarding their 13,000+ homecare clinicians. Their aim was to drive desired behaviors and recognition at the local manager level, and make the process more personal, meaningful, and encourage loyalty and retention.

The Solution

Our team designed and built a recognition and reward program leveraging ASPIRE by Core Rewards’ G7 technology online platform. An online account was created for each associate. The platform operates
as an internal portal for a variety of program communications, points bank, and rewards catalog. Participants can redeem points earned on 20,000+ merchandise and travel reward items, including a wide variety of company branded merchandise.

A supply of printed cards, each with a unique code, are sent to each office manager on a quarterly basis. Detailed criteria for awarding the cards is included. Delivering the cards can truly become an event at the branch location. Cards are awarded for a variety of measurable activities. Once awarded, associates’ login to the program website, input the unique code, and points are automatically added to their accounts.

The Results

Employee satisfaction has increased over 20% since program launch. Our client has since utilized the platform for additional seasonal and service-driven initiatives.